fast and friendly service. A great place to grab a coffee on the way to Austin or Houston.
Always make this Starbucks an important part of our travel plans whenever we go to Austin TX or the surrounding areas. Service is always good and very friendly! We always feel very welcome when we enter and we relax and get refreshed before we continue our drive. We have started visiting there on our return trip to Houston now too.
Please put your phones away when there are customers to assist and plenty of work to be done. The manager was wiping down tables and checking trash while the cashier was staring at his phone.
This by far is the best Starbucks that I have been to. The service was great. I never knew that if you bring your own cup that you get a 10 cent discount!! The person there told me though as I asked if I could use my own cup. I also ordered hot tea with a little ice and then it was too cold. She took it back without hesitation and said she was there to serve me and would do whatever to make sure it was right! That was wonderful. Very friendly servers there. Would recommend to anyone. It is also in a great location and visible from 290. It sits in a shopping center across the highway from HEB. It is also very near Blinn College.
The staff working displayed a rude and entitled persona to all the patrons I observed passing through. Particularly the young man working at the register. The best advice I could give him would be to not treat customers like they are incompetent. You never know when one of your customers has had years of barista experience.(ahem) The other staff members were openly rude to each other and treating their trainee with extreme disrespect. I can't decide if I respect that girl for sticking it out, or feel sorry for her for not knowing that she deserves to be treated better.
One last tip to end this rant: if your business is out of multiple popular items, post a sign or signs stating this. It will prevent confusion and frustration when customers are placing their orders. The gentleman behind me attempted to order 3 different drinks before finally conceding and leaving the store. Don't cross your fingers that no one will order a drink with caramel, vanilla, or cinnamon....it's unlikely.
I was very disappointed with my recent visit at the Brenham Starbucks location. I have never been thrilled with this location and do not frequent any Starbucks, but this last visit left a bad taste in my mouth. (Please pardon the pun.)
Not super thrilled about this location it took ages to get my coffee at the drive thru . Coffee was good though
On the up side, this will prevent me from returning to this Starbucks and therefore halting any cravings for an overpriced beverage.
Starbucks is a US Cafe based in Brenham, Texas. Starbucks is located at 111 US-290, Brenham, TX 77833, USA.
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